Case | HBS Case Collection | October 2001 (Revised August 2005)

Store24 (A): Managing Employee Retention

by Frances X. Frei and Dennis Campbell


Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data.

Keywords: Retention; Management Analysis, Tools, and Techniques; Data and Data Sets; Strategy; Mathematical Methods; Retail Industry;


Frei, Frances X., and Dennis Campbell. "Store24 (A): Managing Employee Retention." Harvard Business School Case 602-096, October 2001. (Revised August 2005.)