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Case
| HBS Case Collection
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2012
(Revised from original 2001 version)
Operations at the Donner Company
by
H. Kent Bowen
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Abstract
A small manufacturer of circuit boards faces product and operations-management problems. This case analyzes the production capacity at various stages and examines bottlenecks and product flow decisions. A detailed look at the problems and a discussion of the tools and techniques of process analysis is used to determine the importance of problems, identify solutions, and discuss implementation issues.
Keywords: Operations;
Production;
Performance Capacity;
Business Processes;
Logistics;
Electronics Industry;
Manufacturing Industry;
Citation:
Bowen, H. Kent. "Operations at the Donner Company." Harvard Business School Case 602-040, April 2012. (Revised from original August 2001 version.)