Publications
Publications
- August 2001 (Revised June 2023)
- HBS Case Collection
Operations at the Donner Company
By: H. Kent Bowen
Abstract
A small manufacturer of circuit boards faces product and operations-management problems. This case analyzes the production capacity at various stages and examines bottlenecks and product flow decisions. A detailed look at the problems and a discussion of the tools and techniques of process analysis is used to determine the importance of problems, identify solutions, and discuss implementation issues.
Keywords
Operations; Production; Performance Capacity; Business Processes; Logistics; Electronics Industry; Manufacturing Industry
Citation
Bowen, H. Kent. "Operations at the Donner Company." Harvard Business School Case 602-040, August 2001. (Revised June 2023.)