Case | HBS Case Collection | June 2001

Cerner Corporation (A)

by D. Quinn Mills and Matt Salloway


The CEO thinks people are not working long enough hours. He sends a memo. This series describes the backlash.

Keywords: Crisis Management; Management Style; Leadership Style; Nonverbal Communication; Employees; Organizational Culture; Health Industry;


Mills, D. Quinn, and Matt Salloway. "Cerner Corporation (A)." Harvard Business School Case 301-136, June 2001.