Case | HBS Case Collection | June 2001

Infinata: The Quest for Human Resource Venture Capital

by Jay O. Light and Anthony Massaro


A potential start-up in the Web-based Customer Relationship Management (CRM) is considering a deal with a software developer.

Keywords: Negotiation; Negotiation Deal; Customer Relationship Management; Web; Business Startups; Information Technology Industry;


Light, Jay O., and Anthony Massaro. "Infinata: The Quest for Human Resource Venture Capital." Harvard Business School Case 201-032, June 2001.