Case | HBS Case Collection | 2001
by Jay O. Light and Anthony Massaro
A potential start-up in the Web-based Customer Relationship Management (CRM) is considering a deal with a software developer.
Keywords: Negotiation; Negotiation Deal; Customer Relationship Management; Web; Business Startups; Information Technology Industry;
Citation:
Light, Jay O., and Anthony Massaro. "Infinata: The Quest for Human Resource Venture Capital." Harvard Business School Case 201-032, June 2001.
View Profile »View Publications »
Article | Journal of Economics & Management Strategy | Spring 2013
Salience in Quality Disclosure: Evidence from the U.S. News College Rankings
Michael Luca and Jonathan Smith
Keywords: Rank and Position; Demand and Consumers; Quality; Decisions; Newspapers; United States;
Working Paper | HBS Working Paper Series | 2011
Keywords: Education; Quality; Information Publishing; Rank and Position; Demand and Consumers;
Case | HBS Case Collection | 2010 (Revised from original 2003 version)
FrontPoint Partners
Jay O. Light
Keywords: Asset Management; Investment; Demand and Consumers; Market Platforms; Service Delivery; Financial Services Industry;