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Case
| HBS Case Collection
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2010
(Revised from original 2001 version)
Jumpstart
by
Allen S. Grossman
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Abstract
Many in the nonprofit sector doubt whether organizational performance can be measured. Jumpstart, a 10-year-old nonprofit, developed performance measurement and management systems from its inception. The organization has experienced explosive growth and attributes a great deal of its success to creating a performance culture.
Keywords: Management Systems;
Measurement and Metrics;
Organizational Culture;
Performance Improvement;
Nonprofit Organizations;
Citation:
Grossman, Allen S. "Jumpstart." Harvard Business School Case 301-037, June 2010. (Revised from original May 2001 version.)