| HBS Case Collection
(Revised June 2010)
Many in the nonprofit sector doubt whether organizational performance can be measured. Jumpstart, a 10-year-old nonprofit, developed performance measurement and management systems from its inception. The organization has experienced explosive growth and attributes a great deal of its success to creating a performance culture.
Keywords: Management Systems;
Measurement and Metrics;
Grossman, Allen S. "Jumpstart". Harvard Business School Case 301-037, May 2001. (Revised June 2010.)