Case | HBS Case Collection | March 2001

Yvette Hyater-Adams and Terry Larsen at CoreStates Financial Corp.

by David A. Thomas, Nancie Zane PHD and Emily Heaphy

Abstract

Yvette Hyater-Adams, senior VP of CoreStates Bank, and CEO Terry Larsen reflect on their five-year mentor-protege relationship. They describe how building a relationship across both race and gender was challenging and ultimately highly rewarding. Their relationship develops in the context of a major culture change that Hyater-Adams and Larsen were leading the organization through. This case discusses the impact their relationship had on the organization and the change process.

Keywords: Race Characteristics; Gender Characteristics; Organizational Change and Adaptation; Change Management; Management Teams; Relationships; Banking Industry;

Citation:

Thomas, David A., Nancie Zane PHD, and Emily Heaphy. "Yvette Hyater-Adams and Terry Larsen at CoreStates Financial Corp." Harvard Business School Case 401-023, March 2001.