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Case
| HBS Case Collection
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2002
(Revised from original 2000 version)
Rob Waldron at SCORE! Educational Centers (Abridged)
by
David A. Thomas and Stephanie L. Woerner
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Abstract
Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, privately-owned company into a professional organization, especially regarding corporate culture. Describes the measures Waldron takes to build a culture and how he maintains the culture after the acquisition. Focuses on Waldron's actions in dealing with a growing employee morale problem. Concludes with Waldron deciding whether or not to alter the company's recruiting strategy. Includes SCORE! background material. A rewritten version of an earlier case.
Keywords: Acquisition;
Business Growth and Maturation;
Decision Making;
Education;
Human Resources;
Recruitment;
Leadership;
Organizational Culture;
Private Ownership;
Education Industry;