| HBS Case Collection
(Revised from original 2000 version)
Nick Fiore: Healer or Hitman? (A)
Many general managers face this predicament at one time or another: if I don't deliver the numbers, senior management won't invest in our growth. But what it takes to deliver the desired numbers may include layoffs and other undesirable solutions. Is it better to back off the short-term solutions and weather the revenue losses, or will cutting back in the short term actually help to deliver the long-term results? Looks at one general manager's struggle with these issues.
Christensen, Clayton M., and Tara Donovan. "Nick Fiore: Healer or Hitman? (A)." Harvard Business School Case 601-062, March 2007. (Revised from original October 2000 version.)