Background Note | HBS Case Collection | September 2000

Professional Services Module One: Introduction to the Challenges Facing PSFs

by Thomas J. DeLong, Ashish Nanda and Scot H. Landry

Abstract

This initial module was meant to clarify how the course would be useful to students who would be starting PSFs, working for them as an employee or contractor, managing them, or hiring them from the client side.

Keywords: Entrepreneurship; Selection and Staffing; Management; Service Delivery; Service Industry;

Citation:

DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module One: Introduction to the Challenges Facing PSFs." Harvard Business School Background Note 801-007, September 2000.