Background Note | HBS Case Collection | September 2000

Professional Services Module Two: External Strategy for Sustained Competitive Advantage

by Thomas J. DeLong, Ashish Nanda and Scot H. Landry

Abstract

Concerns itself with the strategic dynamics which influence organizations externally.

Keywords: Competitive Advantage; Competitive Strategy; Corporate Entrepreneurship; Business Startups; Business Plan; Service Operations; For-Profit Firms; Power and Influence; Measurement and Metrics; Business Processes; Management Practices and Processes; Management Analysis, Tools, and Techniques;

Citation:

DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Two: External Strategy for Sustained Competitive Advantage." Harvard Business School Background Note 801-008, September 2000.