Case | HBS Case Collection | 2000 (Revised from original 2000 version)
by James L. Heskett and John P. Morgridge
An Internet service provider, INS, in which Cisco Systems has a minority ownership stake, receives an offer of $3.1 billion from Cisco's rival Lucent. Cisco's management has to decide whether to act on a request from INS management that Cisco make a counteroffer. The decision requires that Cisco's highly successful strategy be revisited.
Keywords: Corporate Strategy; Management Analysis, Tools, and Techniques; Ownership Stake; Strategic Planning; Innovation and Management; Technology; Information Technology Industry; Web Services Industry;
Citation:
Heskett, James L., and John P. Morgridge. "Cisco Systems: Are You Ready? (A)." Harvard Business School Case 901-002, October 2000. (Revised from original July 2000 version.)
Case | HBS Case Collection | 2000
Cisco Systems: Are You Ready? (B)
James L. Heskett and John P. Morgridge
Keywords: Information Technology Industry; Web Services Industry;
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Supplement | HBS Case Collection | 2013 (Revised from original 2013 version)
Shouldice Hospital Limited (B)
James Heskett and Roger Hallowell
Keywords: hospital; hernia; surgery;
Case | HBS Case Collection | 2013 (Revised from original 2010 version)
Southwest Airlines: In a Different World
James L. Heskett and W. Earl Sasser Jr.
Keywords: Decision Choices and Conditions; Service Delivery; Service Operations; Organizational Culture; Competitive Strategy; Air Transportation Industry; New York (city, NY);
Teaching Note | HBS Case Collection | 2013
Shouldice Hospital (B) (TN)
James Heskett