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Case
| HBS Case Collection
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2000
(Revised from original 2000 version)
Compensation and Performance Evaluation at Arrow Electronics
by
Brian J. Hall and Carleen Madigan
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Abstract
Describes a company's struggles in implementing a subjective performance rating system for its employees. In particular, it describes the difficulties faced by the CEO in getting managers to combat "ratings inflation"--that is, to produce numerical ratings that are both differentiated and "not too high."