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Case
| HBS Case Collection
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2001
(Revised from original 2000 version)
Performance Pay at Safelite Auto Glass (A)
by
Brian J. Hall, Edward Lazear and Carleen Madigan
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Abstract
Describes a company's changing of its compensation and incentive plan. In particular, it shows how a change from hourly pay to piece rate pay (for windshield installers) affected productivity, pay, and turnover.