Case | HBS Case Collection | 2001 (Revised from original 2000 version)

Performance Pay at Safelite Auto Glass (A)

by Brian J. Hall, Edward Lazear and Carleen Madigan

Abstract

Describes a company's changing of its compensation and incentive plan. In particular, it shows how a change from hourly pay to piece rate pay (for windshield installers) affected productivity, pay, and turnover.

Citation:

Hall, Brian J., Edward Lazear, and Carleen Madigan. "Performance Pay at Safelite Auto Glass (A)." Harvard Business School Case 800-291, December 2001. (Revised from original June 2000 version.)