| HBS Case Collection
(Revised from original 1999 version)
Greg Erman and Nancy Benovich-Gilby have assembled a team and selected a market for the launch of a high-potential venture based on using an Internet-based service to manage the flow of sales leads between principals and their distribution channel partners. Their development process is key.
Keywords: Product Development;
Web Services Industry;
Lassiter, Joseph B., III, and Diana S. Gardner. "MarketSoft." Harvard Business School Case 800-069, October 2006. (Revised from original September 1999 version.)