Case | HBS Case Collection | September 1999 (Revised October 2000)

Eggrock Partners, LLC (A)

by Thomas J. DeLong, Myra M. Hart and Sharon Peyus

Abstract

Explores the challenges of choosing how to grow a professional services firm (PSF). Before developing a growth strategy, the partners need to agree on what business(es) the company should be in. Each of the three partners has differing views of what the company should be doing to develop and maintain strong customer relationships.

Keywords: Entrepreneurship; Business or Company Management; Growth and Development Strategy; Business Model; Expansion; Business Processes; Industry Structures; Customer Focus and Relationships; Employees; Partners and Partnerships; Service Industry;

Citation:

DeLong, Thomas J., Myra M. Hart, and Sharon Peyus. "Eggrock Partners, LLC (A)." Harvard Business School Case 800-047, September 1999. (Revised October 2000.)