Case | HBS Case Collection | 1999
by W. Earl Sasser, Carin-Isabel Knoop and Cate Reavis
Frank Blount is named CEO of Telstra, Australia's state-owned telecommunications giant. In preparation for its 1997 IPO, he must reorganize the company from an inefficient public entity into a lean, customer-driven organization.
Keywords: Change Management; Initial Public Offering; Organizational Change and Adaptation; Customer Focus and Relationships; State Ownership; Performance Effectiveness; Privatization; Telecommunications Industry; Australia;
Citation:
Sasser, W. Earl, Carin-Isabel Knoop, and Cate Reavis. "Australia's Telstra Corporation (A): Going Public." Harvard Business School Case 899-209, March 1999.
Australia's Telstra Corporation (B): The Countdown
W. Earl Sasser, Carin-Isabel Knoop and Cate Reavis
Keywords: Telecommunications Industry; Australia;
Australia's Telstra Corporation (C): Operating in Never-Never Land
W. Earl Sasser, Carin-Isabel Knoop and Carlos A. A Gonzalez
Keywords: Business Ventures; Service Operations; Telecommunications Industry; Australia;
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Teaching Note | HBS Case Collection | 2013
Domaines Barons de Rothschild (Lafite): Plus ça change... (TN)
Ray A. Goldberg, Arthur I. Segel, Elie Ofek and Carin-Isabel Knoop
Case | HBS Case Collection | 2013 (Revised from original 2012 version)
Domaines Barons de Rothschild (Lafite): Plus ça change…
Case | HBS Case Collection | 2013 (Revised from original 2013 version)
Mutti Spa
Jose B. Alvarez, Carin-Isabel Knoop and Mary Shelman
Keywords: Agribusiness; strategy; Plant-Based Agribusiness; Family Business; Competitive Strategy; Global Strategy; Retail Industry; Agriculture and Agribusiness Industry; Italy;