Teaching Note | HBS Case Collection | 2000 (Revised from original 1999 version)

Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN

by Jody H. Gittell and Sandra J. Sucher

Abstract

Teaching Note for (9-898-172). A rewritten version of an earlier teaching note.

Keywords: Health; Health Care and Treatment; Medical Specialties; Health Testing and Trials; Valuation; Service Operations; Balance and Stability; Production; Demand and Consumers; Risk and Uncertainty; Technology; Health Industry;

Citation:

Gittell, Jody H., and Sandra J. Sucher. "Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN." Harvard Business School Teaching Note 899-139, July 2000. (Revised from original May 1999 version.)