| HBS Case Collection
(Revised December 2000)
Siebel Systems (A)
The case describes the early evolution of Siebel Systems, a sales force automation software company, focusing on issues surrounding Siebel's use of systems integrators as implementation partners and the relationship between implementation and the selling function.
Information Technology Industry;
Roberts, Michael J., Joseph B. Lassiter III, and Nicole Tempest. "Siebel Systems (A)". Harvard Business School Case 898-210, March 1998. (Revised December 2000.)