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• Case | HBS Case Collection | 2013

  Coach Hurley at St. Anthony High School

  Scott A. Snook and Bradley Lawrence

  Coach Bob Hurley of St. Anthony High School is one of the winningest coaches in the history of high school basketball. At age 65, he has won more than 1,000 games and 25 New Jersey State Championships. His players come from the toughest streets in the country and yet all but 3 have gone on to college. As head coach, he earns less than $10,000 a year; his circa 1917 school building doesn't even have a gym. And yet, for almost 40 years he has turned down all offers to leave a small, aging, Catholic school in Jersey City, NJ. This is a biographical case about a tough-love leader who epitomizes what it means to be authentic. It was written for a course on authentic leadership development to highlight the origins and potential of deep self-knowledge and passion. Class discussion focuses on the tensions between extrinsic and intrinsic motivations and the role that this plays in our lives.

  Keywords: leadership; leadership development; Authentic Leadership Development; Authenticity; Sports; coaching; Leadership; Leadership Style; Leadership Development; Groups and Teams; Sports Industry; Education Industry; New Jersey;

  Citation:

  Snook, Scott A., and Bradley Lawrence. "Coach Hurley at St. Anthony High School." Harvard Business School Case 413-091, March 2013.

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• Background Note | HBS Case Collection | 2012 (Revised from original 2011 version)

  Customer Discovery and Validation for Entrepreneurs

  Frank V. Cespedes, Thomas Eisenmann and Steven G. Blank

  Provides practical guidelines for conducting market research to explore and validate demand for entrepreneurial offering. Explains how the research objectives of entrepreneurs might differ from those relevant to managers evaluating product or service offerings to established markets. For each of several research techniques, specifies conditions under which the technique is most likely to yield valuable insights; describes how the technique should be adapted for use in an entrepreneurial context; and offers tips and cautions about applying the technique. The techniques include customer surveys, usability tests, market trials, split tests, and Net Promoter Score. Appendices discuss the use of focus groups and conjoint analysis in an entrepreneurial context. The Note is therefore suitable for use in MBA, Executive Education, Field Study, or project contexts where the focus is startups, new business development, product development, or innovation.

  Keywords: Customer Value and Value Chain; Entrepreneurship;

  Citation:

  Cespedes, Frank V., Thomas Eisenmann, and Steven G. Blank. "Customer Discovery and Validation for Entrepreneurs." Harvard Business School Background Note 812-097, August 2012. (Revised from original November 2011 version.)

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• Working Paper | HBS Working Paper Series | 2012

  Putting Integrity into Finance: A Purely Positive Approach

  Werner Erhard and Michael C. Jensen

  We summarize our new positive theory of integrity that has no normative content, and argue that there are large gains from putting integrity into finance—into both the theory and practice of finance. We define integrity as being whole and complete and unbroken. We argue that if finance scholars, teachers and practitioners take this approach to applications in finance there are huge gains to be achieved. We caution the reader that since our intention in this piece is to call attention to aspects of life and aspects of finance that are not commonly discussed, or certainly not discussed in the way we will do so here, you are likely to find it strange and even wrong or irrelevant. It is unlikely to fit your view of what a finance paper should be. And that will be encouraged by the fact that it is impossible to be complete on such a huge topic in one paper. As a young scholar, Michael lived through the days of the revolution in finance in the 1960s and 1970s when the modern approaches to finance were coming into vogue. Consistent with Kuhn's (1996) Structure of Scientific Revolutions, the established profession, and the established journals, systematically rejected such new thinking. But change did occur and we are committed to see such change continue to happen in the finance of today.

  Keywords: Finance; Ethics; Theory; Practice; Change;

  Citation:

  Erhard, Werner, and Michael C. Jensen. "Putting Integrity into Finance: A Purely Positive Approach." Harvard Business School Working Paper, No. 12–074, April 2012.

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