Article | Strategic Management Journal | March 1996
by J. L. Bower and C. M. Christensen
Keywords: Customers; Strategy; Failure; Business Ventures;
Citation:
Bower, J. L., and C. M. Christensen. "Customer Power, Strategic Investment, and the Failure of Leading Firms." Strategic Management Journal 17, no. 3 (March 1996): 197–218.
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Case | HBS Case Collection | 2013
Cummins, Inc.: Building a Home Community for a Global Company
Joseph L. Bower and Michael Norris
Keywords: manufacturing; education; competitiveness; Manufacturing Industry; United States;
Case | HBS Case Collection | 2012 (Revised from original 2010 version)
Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 1
Joseph L. Bower and Sonja Ellingson Hout
Keywords: Corporate Accountability; Leading Change; Service Delivery; Organizational Change and Adaptation; Performance Improvement; Corporate Strategy; Education Industry; Public Administration Industry; New York (city, NY);
Supplement | HBS Case Collection | 2012 (Revised from original 2010 version)
Leaders Who Make a Difference: Joel Klein Brings Accountability to NYC DOE: Day 2
Keywords: Leading Change; Organizational Change and Adaptation; Organizational Structure; Performance Improvement; Corporate Strategy; Education Industry; Public Administration Industry; New York (city, NY);