Supplement | HBS Case Collection | November 1989

Jan Carlzon, SAS, Video

by John P. Kotter

Abstract

Presents Jan Carlzon, Scandinavian Airline's (SAS) CEO, answering questions from executives in February of 1989.

Keywords: Management Teams; Air Transportation Industry;

Citation:

Kotter, John P. "Jan Carlzon, SAS, Video." Harvard Business School Video Supplement 890-512, November 1989.