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(Revised from original 1998 version)
Note on Lead User Research
Describes the Lead User concept and method (step-by-step) with brief examples from industrial practice.
Management Practices and Processes;
Thomke, Stefan H., and Ashok Nimgade. "Note on Lead User Research." Harvard Business School Background Note 699-014, October 1998. (Revised from original August 1998 version.)