| HBS Case Collection
(Revised September 1997)
Improving the Product Development Process at Kirkham Instruments Corp.
Describes the efforts of a manufacturer of scientific instruments to implement new methods of managing new product development, which its executives had learned in a Harvard Business School seminar. The executives left the seminar excited to implement a new way of working, but, through a series of seemingly logical steps, got little accomplished.
Keywords: Change Management;
Innovation and Invention;