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Case
| HBS Case Collection
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1997
(Revised from original 1997 version)
Improving the Product Development Process at Kirkham Instruments Corp.
by
Clayton M. Christensen
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Abstract
Describes the efforts of a manufacturer of scientific instruments to implement new methods of managing new product development, which its executives had learned in a Harvard Business School seminar. The executives left the seminar excited to implement a new way of working, but, through a series of seemingly logical steps, got little accomplished.