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Case
| HBS Case Collection
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1998
(Revised from original 1995 version)
Transformation of Pratt & Whitney North Haven (B)
by
H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
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Abstract
As part of the restructuring effort underway at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a single-piece flow, and are organizing the machines and workers in product cells. Vane Cell 6 is the first cell to be created at North Haven. Business Unit Manager Garrett Mikits is faced with a challenge as the creation of Vane Cell 6 nears completion. A new order, which represents a large volume increase, challenges Mikita and his workers to find a way to increase production.
Keywords: Restructuring;
Business Processes;
Production;
Machinery and Machining;
Human Resources;
Product;
Connecticut;