| HBS Case Collection
(Revised April 1993)
FBO, Inc. is a fixed-base operator at a large metropolitan airport. The general manager must decide if the current pooling format is the appropriate way to staff the commercial refueling operations. If pooling is deemed inappropriate then the implementation of a different format in the face of a hostile management/union relationship is a concern. A rewritten version of an earlier case.
Keywords: Selection and Staffing;
Labor and Management Relations;
Wheelwright, Steven C. "FBO, Inc." Harvard Business School Case 692-074, January 1992. (Revised April 1993.)