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• Case | HBS Case Collection | 2009 (Revised from original 1997 version)

  Fabritek, 1992

  Janice H. Hammond

  Describes a large-volume automotive parts contract in a high-quality machine work company. Quality and delivery problems arise when one of the four men on the job is replaced with a high producer who cannot earn a substantial bonus because of machine interference.

  Keywords: Machinery and Machining; Compensation and Benefits; Selection and Staffing; Production; Quality; Manufacturing Industry;

  Citation:

  Hammond, Janice H. "Fabritek, 1992." Harvard Business School Case 698-014, February 2009. (Revised from original August 1997 version.)

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• Case | HBS Case Collection | 2008 (Revised from original 1994 version)

  Barilla SpA (A)

  Janice H. Hammond

  Barilla SpA, an Italian manufacturer that sells to its retailers largely through third-party distributors, experienced widely fluctuating demand patterns from its distributors during the late 1980s. This case describes a proposal to address the problem by implementing a continuous replenishment program, under which the responsibility for determining shipment quantities to the distributors would shift from the distributors to Barilla. Describes support and resistance within Barilla's different functional areas and within the distributors Barilla approached with the proposal.

  Keywords: Order Taking and Fulfillment; Logistics; Supply Chain; Technology; Food and Beverage Industry; Manufacturing Industry; Italy;

  Citation:

  Hammond, Janice H. "Barilla SpA (A)." Harvard Business School Case 694-046, March 2008. (Revised from original May 1994 version.)

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• Case | HBS Case Collection | 2008 (Revised from original 1996 version)

  Toshiba: Ome Works

  H. Kent Bowen, Janice H. Hammond, Sylvie Ryckebusch and Hiroshi Uchikoga

  In 1995, Toshiba was the market leader in portable computer sales worldwide. This case describes the assembly of portable notebook computers in Toshiba's Ome factory in Ome, Japan, providing insights into some of the reasons for Toshiba's success. In addition to describing production techniques such as dynamic line balancing, this case probes the nature of the Japanese workforce and the unique problems faced by Japanese businesses.

  Keywords: Factories, Labs, and Plants; Employees; Job Design and Levels; Production; Hardware; Japan;

  Citation:

  Bowen, H. Kent, Janice H. Hammond, Sylvie Ryckebusch, and Hiroshi Uchikoga. "Toshiba: Ome Works." Harvard Business School Case 696-059, February 2008. (Revised from original February 1996 version.)

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