Case | HBS Case Collection | November 1990 (Revised May 1994)

Microsoft Corp.: Office Business Unit

by Marco Iansiti


Describes the development of a new word processing software package, Word for Windows. The major focus is how the development process should be improved to reduce schedule slips and cost overruns. Some of the issues raised are: the use of schedules in managing development projects, cross-functional communications, program management, and differences between software and hardware development.

Keywords: Communication Strategy; Cost Management; Business or Company Management; Time Management; Product Development; Programs; Projects; Hardware; Software; Information Technology Industry;


Iansiti, Marco. "Microsoft Corp.: Office Business Unit." Harvard Business School Case 691-033, November 1990. (Revised May 1994.)