Teaching Note | HBS Case Collection | February 1990 (Revised March 1992)

Automobile Dealer Sales and Service: Critical Incidents, Teaching Note

by Leonard A. Schlesinger

Abstract

Teaching Note for (9-690-061).

Citation:

Schlesinger, Leonard A. "Automobile Dealer Sales and Service: Critical Incidents, Teaching Note." Harvard Business School Teaching Note 690-063, February 1990. (Revised March 1992.)