Case | HBS Case Collection | February 1975 (Revised April 2002)

Elizabeth Best (A)

by Wickham Skinner and Ardis Burst


New political appointee with years of volunteer experience takes over highly responsible job in state government and is met with bureaucratic resistance.

Keywords: Government Administration; Organizational Structure; Attitudes; Groups and Teams; Human Resources; Jobs and Positions; Prejudice and Bias; Public Administration Industry;


Skinner, Wickham, and Ardis Burst. "Elizabeth Best (A)." Harvard Business School Case 675-123, February 1975. (Revised April 2002.)