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Article
| Academy of Management Journal
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August 2006
Extending the Faultline Concept to Geographically Dispersed Teams: How Colocated Subgroups Can Impair Group Functioning
by
Jeffrey T. Polzer, Brad Crisp, Sirkka L. Jarvenpaa and Jerry W. Kim
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Abstract
We theorize that in geographically dispersed teams, members' geographic locations are likely to activate "faultlines" (hypothetical dividing lines that split a group into subgroups) that impair team functioning. In a study of 45 teams comprised of graduate students from 14 schools in ten countries, we found that geographic faultlines heightened conflict and reduced trust. These faultlines were stronger when a team was divided into two equally sized subgroups of colocated members and when these subgroups were homogeneous in nationality.
Keywords: Groups and Teams;
Geographic Location;
Conflict and Resolution;
Trust;
Nationality Characteristics;