Case | HBS Case Collection | November 1995 (Revised June 1997)

Northern Telecom (C): Norstar Is Born

by Robert J. Dolan and Sylvie Ryckebusch


Documents the successful launch of Northern Telecom's Norstar Key Systems product line. A rewritten version of an earlier case.

Keywords: Product Launch; Success; Telecommunications Industry;


Dolan, Robert J., and Sylvie Ryckebusch. "Northern Telecom (C): Norstar Is Born." Harvard Business School Case 596-065, November 1995. (Revised June 1997.)