Case | HBS Case Collection | 1992 (Revised from original version)
by John F. Cady and Frank V. Cespedes
Keywords: Corporate Strategy; Marketing Strategy; Telecommunications Industry;
Citation:
Cady, John F., and Frank V. Cespedes. "MCI Telecommunications Corp. (A): Corporate and Marketing Strategy." Harvard Business School Case 582-106, May 1992. (Revised from original February 1982 version.)
Case | HBS Case Collection | 1982
MCI Telecommunications Corp. (B): Customer Service Strategy and Organization
John F. Cady and Frank V. Cespedes
Keywords: Customer Relationship Management; Customer Focus and Relationships; Strategy; Telecommunications Industry;
MCI Telecommunications Corp. (C): Data Communications Market Opportunity Assessment
Keywords: Market Entry and Exit; Communication Technology; Telecommunications Industry;
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Case | HBS Case Collection | 2013 (Revised from original 2009 version)
Live Nation Faces the Music
Stephen P. Bradley, Frank Cespedes and Kerry Herman
Keywords: Change Management; Decision Choices and Conditions; Music Entertainment; Five Forces Framework; Business and Stakeholder Relations; Corporate Strategy; Entertainment and Recreation Industry; Music Industry; Service Industry;
Case | HBS Case Collection | 2013
Robin Ash and Printzhof Press
Frank V. Cespedes and Lynda St. Clair
Keywords: United States; Organizational change; management styles; organizational culture; general management; change management; morale; communication; human resource management; competitive strategy; Book Publishing; Technology; Organizational Change and Adaptation; Conflict Management; Leading Change; Competitive Strategy; Organizational Culture; Planning; Education Industry; Publishing Industry;
Teaching Note | HBS Case Collection | 2013
Robin Ash and Printzhof Press (Brief Case)