Background Note | HBS Case Collection | 1986 (Revised from original 1981 version)

Research Methods in Marketing: Survey Research

by Robert J. Dolan

Abstract

Presents basic issues in survey research, covering both measurement and sampling error. The intention is to consider each element of the survey process: problem statement, questionnaire design, sampling, and data analysis.

Keywords: Mathematical Methods; Surveys; Marketing;

Citation:

Dolan, Robert J. "Research Methods in Marketing: Survey Research." Harvard Business School Background Note 582-055, September 1986. (Revised from original December 1981 version.)