Background Note | HBS Case Collection | October 1996

Building Effective One-on-One Work Relationships

by Linda A. Hill


Addresses how to build effective one-on-one work relationships. Spells out the importance of analyzing your network and understanding on whom you are dependent. Also provides some criteria for assessing the quality of your relationships. Finally, it discusses how to manage conflict based on the Senge Model of advocacy, inquiry, and mental models, all of which encourage people to uncover their assumptions.

Keywords: Performance Effectiveness; Quality; Networks; Conflict and Resolution;


Hill, Linda A. "Building Effective One-on-One Work Relationships." Harvard Business School Background Note 497-028, October 1996.