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Background Note
| HBS Case Collection
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1996
Building Effective One-on-One Work Relationships
by
Linda A. Hill
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Abstract
Addresses how to build effective one-on-one work relationships. Spells out the importance of analyzing your network and understanding on whom you are dependent. Also provides some criteria for assessing the quality of your relationships. Finally, it discusses how to manage conflict based on the Senge Model of advocacy, inquiry, and mental models, all of which encourage people to uncover their assumptions.
Keywords: Performance Effectiveness;
Quality;
Networks;
Conflict and Resolution;