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Article
| Strategy & Innovation
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January/February 2004
Cheaper, Faster, Easier: Disruption in the Service Sector
by
Clayton M. Christensen and Scott D. Anthony
|
Keywords: Disruption;
Service Industry;
Citation:
Christensen, Clayton M., and Scott D. Anthony. "Cheaper, Faster, Easier: Disruption in the Service Sector." Strategy & Innovation 2, no. 1 (January/February 2004).