| HBS Case Collection
(Revised from original 1995 version)
A Note for Analyzing Work Groups
Presents a model for understanding the behavior and evolution of primary, stable work groups over time. The model describes contextual factors, design factors, and emergent culture as determinants of group behavior and performance. Describes emergent behavior, norms, roles, and rituals as aspects of group life. A rewritten version of an earlier note.
Keywords: Groups and Teams;
Balance and Stability;
Situation or Environment;
Hill, Linda A. "A Note for Analyzing Work Groups." Harvard Business School Background Note 496-026, April 1998. (Revised from original August 1995 version.)