Background Note | HBS Case Collection | August 1995 (Revised April 1998)

A Note for Analyzing Work Groups

by Linda A. Hill

Abstract

Presents a model for understanding the behavior and evolution of primary, stable work groups over time. The model describes contextual factors, design factors, and emergent culture as determinants of group behavior and performance. Describes emergent behavior, norms, roles, and rituals as aspects of group life. A rewritten version of an earlier note.

Keywords: Groups and Teams; Balance and Stability; Behavior; Situation or Environment;

Citation:

Hill, Linda A. "A Note for Analyzing Work Groups." Harvard Business School Background Note 496-026, August 1995. (Revised April 1998.)