Case | HBS Case Collection | August 1995

Slade Plating Department, The

by Linda A. Hill

Abstract

Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. Includes decision opportunity. A rewritten version of an earlier case.

Keywords: Conflict and Resolution; Values and Beliefs; Organizational Culture; Decision Making;

Citation:

Hill, Linda A. "Slade Plating Department, The." Harvard Business School Case 496-018, August 1995.