Case | HBS Case Collection | February 1995

James Cranfield

by John J. Gabarro and Andrew P. Burtis


Describes the attitudes, feelings, and perceptions of the manager who will conduct the performance appraisal interview. A rewritten version of an earlier case.

Keywords: Performance Evaluation; Attitudes; Perspective; Emotions;


Gabarro, John J., and Andrew P. Burtis. "James Cranfield." Harvard Business School Case 495-035, February 1995.