Case | HBS Case Collection | July 1993 (Revised October 2004)

Aston-Blair, Inc.

by John J. Gabarro


Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the end of the case raise issues of who does the selection; the establishment of group norms, values, and goals; the leadership of a task force; confidentiality and responsibility; individual rivalry; and intergroup conflict and politics. A rewritten version of an earlier case.

Keywords: Employees; Leadership; Problems and Challenges; Groups and Teams; Conflict Management;


Gabarro, John J. "Aston-Blair, Inc." Harvard Business School Case 494-015, July 1993. (Revised October 2004.)