Case | HBS Case Collection | 2002 (Revised from original 1992 version)
by David A. Thomas
Depicts the conflict and organizational problems that emerged in a franchise operation owned by Paul Logan, an African American, and John Heyman, a white American. Provides the opportunity to examine the ways in which race influences managerial behavior and organizational dynamics. Also raises issues of organizational performance, headquarters-franchise relations and conflict resolution.
Keywords: Conflict Management; Performance Effectiveness; Franchise Ownership; Race Characteristics; Management Style; Conflict and Resolution; Business and Stakeholder Relations;
Citation:
Thomas, David A. "Star Distributors, Inc. (A)." Harvard Business School Case 493-015, September 2002. (Revised from original August 1992 version.)
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Case | HBS Case Collection | 2012 (Revised from original 2011 version)
Ganging Up on Cancer: Integrative Research Centers at the Dana-Farber Cancer Institute (A)
Heidi K. Gardner, Edo Bedzra and Shereef M. Elnahal
Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Motivation and Incentives; Employees; Performance Evaluation; Leadership Style; Leadership; Collaborative Innovation and Invention; Innovation and Management;
Article | Organization Studies | March 2012
Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance
Robin J. Ely, Irene Padavic and David A. Thomas
Keywords: Diversity Characteristics; Groups and Teams; Learning; Performance;
Supplement | HBS Case Collection | 2011 (Revised from original 2011 version)
Renewing GE: The Africa Project (B)
David A. Thomas and Stephanie J. Creary
Keywords: Africa;