| HBS Case Collection
(Revised February 1993)
Otis South Africa (B)
Covers a June 1990 Social Responsibility Conference held by George David to evaluate the progress of his new management team in increasing the pace of nonwhite advancement. The U.S. CEO and the managing director of Otis South Africa disagree over the suitability of quotas or firm targets to achieve their goal of increased nonwhite management.
Keywords: Conflict Management;
Corporate Social Responsibility and Impact;