Supplement | HBS Case Collection | April 1992 (Revised February 1993)

Otis South Africa (B)

by Michael Beer


Covers a June 1990 Social Responsibility Conference held by George David to evaluate the progress of his new management team in increasing the pace of nonwhite advancement. The U.S. CEO and the managing director of Otis South Africa disagree over the suitability of quotas or firm targets to achieve their goal of increased nonwhite management.

Keywords: Conflict Management; Race; Corporate Social Responsibility and Impact; Management Teams; South Africa;


Beer, Michael. "Otis South Africa (B)." Harvard Business School Supplement 492-050, April 1992. (Revised February 1993.)