Case | HBS Case Collection | March 1990 (Revised September 1993)

People Express Airlines: Rise and Decline

by Michael Beer


Describes the innovative approach to organizing and managing employees by People Express and describes the company's eventual demise. This material can be used to inform about leading edge human resource management practices and to raise questions about what went wrong. Why did People Express succeed in its early years and why did it ultimately fail?

Keywords: Employee Relationship Management; Human Resources; Air Transportation Industry;


Beer, Michael. "People Express Airlines: Rise and Decline." Harvard Business School Case 490-012, March 1990. (Revised September 1993.)