Background Note | HBS Case Collection | January 1988 (Revised January 2007)

Leading Change

by Michael Beer

Abstract

Presents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes in such a way that internal commitment is developed and resistance reduced. Practical suggestions for developing these conditions for change are provided.

Keywords: Organizational Change and Adaptation; Change Management; Leading Change;

Citation:

Beer, Michael. "Leading Change." Harvard Business School Background Note 488-037, January 1988. (Revised January 2007.)