Case | HBS Case Collection | July 1983 (Revised March 1992)

Acton-Burnett, Inc. (A)


Describes the formation, selection, and experience of a task force with multi-departmental membership. The problems faced by the task force leader raise issues concerning the selection of members for a task force, who does the selecting, the establishment of group norms, values, goals, the leadership of a task force, questions of confidentiality and responsibility, individual rivalry and intra-group conflict and politics. A rewritten version of an earlier case by J.J. Gabarro.

Keywords: Leadership; Groups and Teams;


Isenberg, Daniel J. "Acton-Burnett, Inc. (A)." Harvard Business School Case 484-005, July 1983. (Revised March 1992.)