| HBS Case Collection
(Revised December 1986)
Note on Process Observation
Explains some of the dynamics of what actually happens in an effective or ineffective group. Also mentioned are a number of interventions which can be taken on by any group member to help change an ineffective group to one which operates more effectively.
Keywords: Management Practices and Processes;
Gabarro, John J. "Note on Process Observation." Harvard Business School Background Note 477-029, August 1976. (Revised December 1986.)