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Case
| HBS Case Collection
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1983
(Revised from original 1976 version)
Corning Glass Works: The Electronic Products Division (A)
by
Michael Beer
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Abstract
Describes a division of Corning Glass Works that finds itself with deep financial and organizational problems. Severe conflict and lack of coordination exist between functional groups. Employees do not have a sense of direction and morale is low. Provides sufficient data to determine that the cause of these problems is a change in business environment that had been followed by change in organization and management. Can be used for analysis of organization-environment relationships and action planning for change and environment.
Keywords: Business Divisions;
Change Management;
Transformation;
Employees;
Working Conditions;
Business or Company Management;
Organizational Change and Adaptation;