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Case
| HBS Case Collection
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1993
(Revised from original 1975 version)
Acton-Burnett, Inc.
by
John J. Gabarro
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Abstract
Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the end of the case raise issues of who does the selection; the establishment of group norms, values, and goals; the leadership of a task force; confidentiality and responsibility; individual rivalry; and intergroup conflict and politics. Based on Belmont-White Co. and Vandercook Chain Stores, Inc. by E.P. Learned.
Keywords: Employees;
Leadership;
Problems and Challenges;
Groups and Teams;
Conflict Management;
Citation:
Gabarro, John J. "Acton-Burnett, Inc." Harvard Business School Case 476-018, July 1993. (Revised from original August 1975 version.)