Article | California Management Review | winter 2003

Why Hospitals Don't Learnfrom Failures: Organizational and Psychological Dynamics That InhibitSystem Change

by A. Tucker and A. Edmondson

Keywords: Health Care and Treatment; Health Industry;

Citation:

Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management.)