Background Note | HBS Case Collection | 2006 (Revised from original 1999 version)

What Is an Organization's Culture?

by Clayton M. Christensen and Kristin Shu

Abstract

A synopsis of the writings of Edgar Schein, Modesto Maidique, and B.J. Zirger on what organizational culture is, where it comes from, how it can be changed, and how it inhibits change.

Keywords: Change Management; Business or Company Management; Organizational Culture;

Citation:

Christensen, Clayton M., and Kristin Shu. "What Is an Organization's Culture?" Harvard Business School Background Note 399-104, August 2006. (Revised from original February 1999 version.)