Background Note | HBS Case Collection | February 1999 (Revised August 2006)

What Is an Organization's Culture?

by Clayton M. Christensen and Kristin Shu


A synopsis of the writings of Edgar Schein, Modesto Maidique, and B.J. Zirger on what organizational culture is, where it comes from, how it can be changed, and how it inhibits change.

Keywords: Change Management; Business or Company Management; Organizational Culture;


Christensen, Clayton M., and Kristin Shu. "What Is an Organization's Culture?" Harvard Business School Background Note 399-104, February 1999. (Revised August 2006.)