Background Note | HBS Case Collection | December 1998 (Revised July 2016)

Tools of Cooperation, The

by Clayton M. Christensen, Howard H. Stevenson and Jeremy Dann


Presents a theory about the tools a manager can use to get people to agree on a coordinated course of action and effect change in his or her organization. The extent to which people in the organization agree on the way the world works, and agree on what they want, determines which tools will be most effective.

Keywords: Change Management; Framework; Managerial Roles; Organizations; Performance Effectiveness; Cooperation;


Christensen, Clayton M., Howard H. Stevenson, and Jeremy Dann. "Tools of Cooperation, The." Harvard Business School Background Note 399-080, December 1998. (Revised July 2016.)